General support:

  • Student Wellbeing Support Line: Provided by HealthHero, the number is 0800 970 5020 (outside UK: +44 141 271 7168), open 24-hours a day, including at weekends and bank holidays 
  • Employee Assistance Programme: on 0800 358 48 58 (outside UK: +44 141 271 7179). Staff can contact HealthHero 24 hours a day and 365 days per year
  • SilverCloud: a free online resource using CBT practices that you can work through on a number of different courses such as anxiety and depression  
  • Security (24 hours) – 01206 872125 or 872222 in an emergency on Colchester campus
  • Southend Campus Accommodation:

 

In an emergency:

NHS/Paramedics - Dial:

  111 (if you need help now but it’s not an emergency) 

    999 (for immediate life threatening emergencies) 

Support for students

Throughout the week, students can access support from our wellbeing team by emailing: wellbeing@essex.ac.uk or by exploring options of support available here: https://www.essex.ac.uk/student/mental-and-emotional-health/mental-and-emotional-health-support 

 

During evenings and at weekends you can contact the 24-hour Student Wellbeing Support Line (below). If you live in University accommodation, you can contact Security for out-of-hours advice and support. These support services are also available for you at any time you may need support for your wellbeing: 

  • 24-hour Student Wellbeing Support Line: on 0800 970 5020 (outside UK: +44 141 271 7168) –open every day, including weekends and bank holidays 
  • SilverCloud: an online cognitive behavioural therapy (CBT) resource offering a range of programmes on mental health, wellbeing, and long-term conditions 
  • Togetherall is a safe, online peer-to-peer mental health community that empowers individuals to anonymously seek and provide support 24/7. To sign up, go to togetherall.com and use your student email address to register as a member of a university or college 
  • Colchester Campus: Security (24 hours) – 01206 872125 or 872222 in an emergency 
  • Southend Campus: University Square reception - 01702 328408 or 07920 821678 
  • Samaritans 
  • Student Minds 

Support for staff:

Dedicated Mental Health First Aiders

Employee Assistance Program 

External Support Helplines   

SilverCloud for staff (online cognitive behavioural therapy) 

Trauma Support 

Work-related stress 

  

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